Privacy policy
This policy explains what Technova collects when you use this website, why we use it, who may process it, and the choices available to you.
1. Scope and responsible organisation
This policy applies to the Technova website, its service, industry, market, work and article pages, the contact form, and the AI chat available through it. Technova operates the website from its Cairo office and can be contacted at connect@technovagancy.com.
This policy does not cover independent websites or services reached through an external link. Those services are governed by their own notices and terms.
2. Information we may collect
The information depends on how you use the website:
- Project enquiry data: your name, telephone number, email address, message, language, the page from which the request was sent, and submission time.
- Technical usage data: browser and device information, pages and interactions, session information, and approximate location when Google Analytics is enabled.
- Chat data: messages and information you choose to share when you open the Technova AI chat through Botpress, plus technical data needed to operate it.
- Security and operations data: server logs, network addresses, and error information needed to protect the service, prevent abuse, and diagnose problems.
3. How we use information
We use information only for purposes connected to the website and our potential relationship with you, including:
- Reviewing your enquiry, contacting you, understanding the project scope, and proposing an appropriate next step.
- Operating the website and chat, responding to questions, and protecting forms and systems from automated or harmful activity.
- Measuring page performance and user journeys to improve content and experience using aggregated or pseudonymous data.
- Maintaining professional records and complying with legal requirements or protecting rights where necessary.
4. Basis for processing
We may process information to take steps you requested before entering a business relationship, for legitimate interests in operating and protecting the website and responding to opportunities, with consent where required, or to comply with a legal obligation. The appropriate basis depends on the information and the visitor’s location.
6. Retention
We keep enquiries and correspondence for as long as needed to respond, assess the opportunity, maintain appropriate business records, and meet reasonable legal requirements. The period varies with the progress and nature of the relationship. Analytics and hosting providers retain data according to account settings and their own policies.
You may request deletion or correction. We may keep limited information where required by law or necessary to document a transaction or protect a legitimate right.
7. Security and international processing
We use technical and organisational controls appropriate to this website, including encrypted connections, input validation, protected administrator sessions, and access restrictions. No transmission or storage method is completely secure, so absolute security cannot be guaranteed.
Some providers may process information outside your country. Where this happens, we rely on the provider’s available safeguards and share only what is necessary to provide the service.
8. Your rights and choices
Depending on the law that applies to you, you may request access, correction, deletion, restriction, or object to certain uses. You may also withdraw consent without affecting processing that occurred before withdrawal.
- Email connect@technovagancy.com with enough information to verify the request and identify the relevant data.
- Control cookies and storage through your browser; see the Cookies page for more information.
- Choose not to use the AI chat and contact us directly by email, telephone, or the contact form.
9. Children’s data
The website and our services are intended for businesses, project owners, and professionals, not children. If you believe a child submitted personal information without appropriate supervision, contact us so we can review and delete it where appropriate.
10. Changes to this policy
We may update this policy when website features, providers, or applicable requirements change. We will publish the revised version here and update the review date at the top of the page.